Pioneering technology in traditional Estate Agency
Pygott and Crone launch new 24/7 service and win top UK industry award.
Pioneering the way forward for traditional estate agency, Pygott and Crone have recently launched a 24/7 service via both their phones and website, as they continually find ways to improve the customer experience for their clients. All telephone enquiries on any matter will now be answered 24 hours a day and in addition customers can now interact straight with their local offices and staff, booking appointments via their online system. The latest release is the facility to book your property valuation directly with our valuers at a time to suit you, the company’s latest technology allows you to choose a date, pick a time and you can book online at any time of the day and reserve your valuation.
Choose a Date, Pick a Time – Book Online
Pygott and Crone aim to provide 24/7 services to clients, combined with all the traditional benefits and personal service a local Estate Agent offers.
Pygott and Crone firmly believe each customer is individual and will at different times require alternative levels of service and communication. Their 12 local Lincolnshire offices employ over 120 professionally trained staff who offer a very personal service on all property related matters. In addition to this, for those customers who prefer out of hours or digital communication, they can now book valuation appointments, and register their buying criteria for property alerts, use Live Chat; all done online at a time convenient for them, so they don’t need to wait until their branches are open.
Paul Wood, a Director of Pygott and Crone, commented; “We have and continue to remain at the forefront of the industry when it comes to understanding and delivering a customer requirement, having the latest software, combined with our own in-house web, graphic and animation team allow us to constantly develop our offering to potential customers. Combining this with high street offices who employ highly trained and motivated teams allows us to deliver an exceptional customer experience.”
Kevin Scrupps, Director stated; “Our aim is to understand every client’s individual requirements and objectives and work with them through every step of the way from instruction to moving day and beyond, someone from the team is available to support every stage, even after completion. The continued investment and development in technology, services, marketing and staff training ensures we maintain high customer satisfaction ratings.”
In addition to their Lincolnshire location, all the Pygott and Crone offices are selected as the best estate agent in their location by The Relocation Agent Network who have over 650 associated offices throughout the UK helping buyers and sellers relocate all over the country. At the recent network conference at the prestigious Park Plaza in London, Pygott and Crone were voted the UK Agent of the Year.
24/7 – Call 0800 9177404
In branch on the High Street, on phones 24/7, on Live Chat, on their website or via your mobile, Pygott and Crone ensures that however you like to communicate they are there to help.
Visit www.pygott-crone.com or call free 24/7 on 0800 9177404 for more information.
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