Here you can read customer reviews of Pygott & Crone Estate Agents which have been collected through Feefo. When choosing an estate agent it is important to make an informed choice, and reviews from previous customers can help you to make the right decision.
We believe that our clients deserve unrivalled customer service and we are here to support and guide our clients through the whole moving process. Our dedication to customer service ensures we remain the leading estate agent in Lincolnshire, recognised with the gold Customer Service (Large Estate Agency) at the 2016 Estate Agency of the Year Awards in association with The Times and The Sunday Times. As you read our reviews below you will see for yourself how we have provided an excellent service for hundreds of customers.
Feefo is the leading collector of genuine customer reviews. They collect genuine feedback from our customers once they have bought or sold a property; all reviews are published, and we read all feedback received and use it to improve our customer service still further. We want to provide the best service possible so we also ask our customers how we’re doing once their property is on the market, using an online questionnaire prepared by our dedicated customer service team.
We use Feefo because they are reputable and independent and insist that customers are asked to write their review once the transaction is completed. Most importantly they do not allow the estate agent to have “bad reviews” removed! All of our reviews, good and bad, are freely available; no estate agent can claim 100% satisfaction.
We are delighted and proud to have received hundreds of five star reviews, particularly those that highlight our outstanding members of staff. We ensure that all feedback, both positive and negative, is relayed back to the relevant branch and staff members.
Tracy was our main contact once our offer was accepted, and was a great help and support throughout the purchase process. She was easily accessible and seemed experienced and great at communicating between us and our vendor, as well as chasing our respective solicitors and the bottom of the chain. We were also assisted by Charlene at the end of the process, who was also really proactive and helpful. Both ladies, as well as the other staff members we dealt with at the very beginning were so friendly and professional and we really cannot fault them. An impressive and much appreciated service, that truly helped to facilitate the legal process. We cannot thank them enough and would not hesitate to use their services in the future. Highly recommend!
Very good service, finally professional and very contactable.
Would use them again without hesitation !
We both thought the service, from Pygott and Crone, was exceptional with regular feedback and and good communication with the solicitors. We would highly recommend Pygott and Crone to friends and family.
All communication was excellent
Very pleased with the service. Would recommend their services to anyone trying to sell their property.
Great service and kept in touch with proceedings can’t ask for any more
Although Pygott & Crone’s fees were not the lowest of the estate agents we contacted to value the property, we decided to sell with them due to their great communication and proposal presentation (Jodi). We were glad we did as the property sold within a couple of weeks. We were impressed with how smoothly everything ran from survey to photography. Selling a property can be a stressful time but all aspects handled by this estate agent ran like a dream – well done and thank you to Tracy and all of the team.
From start to finish the service has been second to none. Potential purchasers were identified before the property was officially on the market. Staff are knowledgeable and courteous, nothing is ever a problem.
Paul Woods attention to detail and client care towards us was absolutely excellent. We felt totally looked after from the initial offering process all the way to completion. Thank you
They were very professional, kept us informed every step of the way. Staff were friendly.
The Service provided by Pygott & Crone in purchase of my first property was excellent from start to finish. Special thanks to Danielle & Francesca who helped in every stage of the process be it from liaising with the Buyer/Solicitors/Mortgage Advisors without there help it would have been difficult on my own to complete the purchase.
Good communication, we were kept up to date with progress at all times. Caroline Hurst especially worked very hard with negotiations to keep the sale on track. Many thanks to all involved. We would recommend.
Very friendly, very approachable and very helpful throughout the whole transaction. They always me feel at ease no matter how often I need to call them.
All Pygott & Crone members of staff were friendly, knowledgeable, helpful and efficient. They were responsive to suggestions with regard to marketing and enacted them quickly. I was especially impressed with the determination to keep us informed with progress.
Everyone involved were very helpful and informative. Kept us updated regularly. Fees are higher than some agents, but well worth paying extra for the service received. Would recommend them and will definitely use Pygott & Crone again.
Good service from start to finish, kept informed at all times either by phone or using the sales tracker facility. Would recommend.
Very good service, Tom,Adam and all the staff kept us up to date of sale and buying. Very helpful staff would definitely recommend them
The staff in the Boston Office have assisted me in my purchase, in what I would call “Above and Beyond” my expectations. They have been mindful of my personal circumstances , always courteous, very helpful and obliging in all aspects.
They are an amazing Team, Emily who was my first point of contact (sadly moved to another branch). Sam who has been wonderful in Emily’s absence, not forgetting the other guys in the office. Also to mention Ray, a really pleasant person to deal with. These people are a definite asset to your Company. I thank them All.
Very good efficient, service, kept up to date with everything, Sam handling sale very good.
Excellent service and comunnication. Highly recommended.
Satisfied with service. The whole move went smoothly, and would use them again.
Staff friendly and helpful.
Good regular communication.
From the start they were professional and continued to be all the way through.
I was looked after by Noni who made sure i was well informed at all times.
Great friendly estate agent, that goes the extra mile. Thank you Adam for a brilliant service.
I was so glad choose this agency so brilliant job and good communication
I would definitely recommend and work with them again
Very friendly and helpful answering questions as needed. Very efficient in making sure we were aware of what they knew from sellers solicitor. Just wouldn’t waste giving people the welcome package as we don’t drink beer!
This is the third property which we have sold through Pygott & Crone during a period of two years. We return to their services because their operating standards and quality of staff are in a different league from other estate agents in this area. This is from a customer who expects high levels of customer service as a norm.
Would definitely recommend and use again. Everyone I spoke to was very polite and very helpful.
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