Here you can read customer reviews of Pygott & Crone Estate Agents which have been collected through Feefo. When choosing an estate agent it is important to make an informed choice, and reviews from previous customers can help you to make the right decision.
We believe that our clients deserve unrivalled customer service and we are here to support and guide our clients through the whole moving process. Our dedication to customer service ensures we remain the leading estate agent in Lincolnshire, recognised with the gold Customer Service (Large Estate Agency) at the 2016 Estate Agency of the Year Awards in association with The Times and The Sunday Times. As you read our reviews below you will see for yourself how we have provided an excellent service for hundreds of customers.
Feefo is the leading collector of genuine customer reviews. They collect genuine feedback from our customers once they have bought or sold a property; all reviews are published, and we read all feedback received and use it to improve our customer service still further. We want to provide the best service possible so we also ask our customers how we’re doing once their property is on the market, using an online questionnaire prepared by our dedicated customer service team.
We use Feefo because they are reputable and independent and insist that customers are asked to write their review once the transaction is completed. Most importantly they do not allow the estate agent to have “bad reviews” removed! All of our reviews, good and bad, are freely available; no estate agent can claim 100% satisfaction.
We are delighted and proud to have received hundreds of five star reviews, particularly those that highlight our outstanding members of staff. We ensure that all feedback, both positive and negative, is relayed back to the relevant branch and staff members.
Amazing customer service and great communication! I couldn’t of done this move with pygott and crone (grantham) and I’m thankful for the whole team!
Exemplary service from start to finish. Fiona has been exceptional – we will use this agent and recommend whole heartedly.
Honest, helpful, responsive, other assorted positive adjectives
Prompt replies, friendly service, accessible and informative discussions.
The most easy sale ever
Professional, friendly, attentive, dedicated, reliable. We would have been completely lost without Fiona’s help. 10/10, 5 stars, A+
Excellent service from start to finish. The team were always willing to help and available easily if needed.
Not the easiest house purchase I’ve had but Fiona has been brilliant throughout.
Agents chased up issues and kept us informed of the progress immediately when it happened.
A fantastic team at Pygott & Crone in Sleaford, a very personalised and professional service throughout. Would highly recommend
Laura was extremely helpful, even when we had trouble with our solicitors I could ring Laura and she would help us, she couldn’t do enough.
Strong communication throughout the sale process by the experienced professionals from the Boston office. All aspects of the transaction dealt with efficiently and effectively.
Firstly it was a great experience from the start. We were specific in what we wanted, Adam took my details, added me to the mailing list and only called me when something come up. We saw two properties through Adam and both we exactly what we were looking for. Adam was prompt and extremely helpful in getting an offer accepted for us. Then during the sales process we had regular contact and updates from our Sales progressor Beth. Right the way up to exchange and completion, Beth made the purchase as easy as possible for us. I’d like to thank both Adam and Beth as well as the rest of the team for helping make the purchase of our dream home as easy as possible. Thank you.
We instructed Pygott & Chrone in Grantham to sell my mothers house. We do not live locally and needed to leave the keys to the house with the staff. They sold the house within a few days and for the next few months kept us fully updated on the sale. We also needed to find a cleaner and gardener to prepare the house for completion, the staff at Pygott and Chrone recommended the necessary people and I have to say they did a fantastic job.
I highly recommend this estate agent, a seamless service with great communication.
This wasn’t an easy sale but due to the professionalism, tenacity and hard work for six months Francesca Lane from the Lincoln branch got us past the winning post, she kept us updated throughout thank you so much Fran
Kept us fully informed and filled us with confidence reassuring us throughout the process.Emily and Lewis have gone above and beyond to secure a successful outcome.The whole team are genuine and sincere and treated us so respectfully.
From the moment we expressed interest in a Pygott and Crone property they have been with us every step of the way making sure every bit of development was shared with us. Super helpful and happy to answer any questions as first time buyers it was a nervous time making sure everything was done correctly and I cant thank Libby and Laura enough for all their help. Definitely recommend Pygott and Crone if you are looking at purchasing a property.
Professional service from start to finish, did everything to make our move run as smooth as possible. Libby went above and beyond her job role, we had a problem with the completion date which had nothing to do with Pygott and Crone. Had it not been for Libbys hard work it would have delayed our completion date.
From making our initial offer the service we received has been exemplary from both Emily Maplethorpe and Sean Oldham. Both have been a credit to your Firm and eased what is always, and certainly was in our instance, a time fraught with problems and stress.
As a result of that a relative obtained your valuation on a family property and it is hoped that, if it is brought to the market, Pygott & Crone will be the chosen agent.
Good communication and an accurate assessment of the
current property market. Quality visual presentation.
I found all the staff without exception polite proactive and responsive. As we live abroad they undertook every aspect of the sales procedure and we’re only to willing to help and work with ourselves and the purchaser to aid a smooth sale. The quality of the presentation of our property ( photographs) was very high. Thank you to Alisha for liaising between all parties and keeping us informed.
Really good team. Always ready to help, gave me support for all that long time, answering of all my questions and doubts every single time when I’ve been called or visited. If I can I will give them 10 stars. Thank you guys
They gave a fantastic service and were extremely proactive in getting information and were always willing to help. I would definitely recommend them.
Andy came around to do the valuation even to taking his shoes off fo his job. We told him to keep his shoes on that is the one thing that stood out from the other companies we had round. He cared and listened.
Laura who sold the house for use could not have done enough, nothing was to big and if she was not in the office she gave me a name who I could contact who knew what was happening with the sale.
She knew her job inside and out and I would definitely recommend this company to others.
Thank you 😊
Lewis Brooks in the Boston branch goes above and beyond to ensure all parties are looked after and advised / updated accordingly. How he keeps track of all of the fine details, I have no idea! We cannot thank him enough for his support, guidance and patience throughout the entire buying and selling process. We couldn’t be happier with the level of service we received from him – sometimes even on a daily basis! Thank you Lewis!
There are friendly and supportive people with good attitude and professional service. Would highly recommend!
Have just completed on our purchase from Pygott and Crone and found the whole process from initially putting my name on a mailing list to completion very professional. In general the customer service was very good but I dealt mainly with Lauren who I found to be very helpful an empathetic. Thank you.
Yes..second time of using them
I have been very pleased with your service, you have been very helpful in all aspects of the buying process and kept in touch throughout.
For our purchase, found them to be friendly and efficient.
The last few years have seen a sharp hike in house prices across the country, but can this rise be sustained? While recent data from the Land Registry shows house prices were up by 12% since April last year, some believe we’re heading towards a slowdown.
Low supply and soaring demand fuel high prices for both the sales market and the private rental sector – a truth that makes itself felt by landlords and tenants.
With inflation reaching 9%* and the cost-of-living crisis undermining consumer confidence across the board, it may be surprising that the average UK house price recently hit a record high.
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