Reviews

Friendly and efficient service and staff.

Friendly, polite and helpful staff

Communication was excellent throughout the whole process. Thank you

The service provided by Pygott & Crone was Excellent, we were purchasing our property from the branch in Sleaford. We would like to especially commend Emily, Caroline and Adam for their professionalism and dedication to providing an outstanding transaction, if in the future we were to sell our home then this is the company we would certainly go to. Thank you for everything we are very grateful

The service I received from multiple staff members was consistently quick and efficient.

A very turbulent time to sell a house, however the team at Pygot and Crone were phenomenal. They were on the ball over the whole sale process and at times were achieving more than my solicitors. A very special thanks to Coral Bennett the Sales progress.

Excellent service as ever with great local knowledge and pushing a sale through but their recommended solicitors are appalling and should not be associated with them as devalue their excellent work.

Friendly, professional and very efficient service.

Very good service. Caroline, Emma & Jamie were great, esp Caroline she was a star who went over and above to make our move less stressful. Very professional & efficient. Thank you

They gave us the right sellable valuation in order to put our house on the market and achieve the best price.

Excellent service, after being let down by my first buyer after months of work done especially thru COVID , they got me a new buyer within a week , which went thru after only 8 weeks , thank you Pygott and crone

Very helpful and provided updates throughout the process of purchasing a house.

Very pleased with Pygott & Crone’s service. Very professional and kept us informed throughout.

We sold and purchased through Pygott & Crone during a very challenging time due to the lockdown. We had considerable help throughout from the sales progression team led by Noni Hammond who worked tirelessly to keep things going to completion.

Fantastic service from start to finish, the guys at the Sleaford office have kept us up to date throughout this horrible period and ensured our sale went through without any complications.

The start of the process was very good and given Covid 19 they endeavoured to do everything they could in order to get the property on the market. Once the lockdown was lifted the property sold immediately to the first viewer. The service from that point declined and after approximately five weeks I made contact to find out why there had been little further progress. Whilst I appreciate that some staff were furloughed during this period a simple update was all that I required to keep me up to date with progression to completion. The web site was not kept up to date either so unless I made contact with the office I had no idea as to where things were in the process. The conveyancer who was recommended by Pygott and Crone also failed at times to keep me posted with progression and as a result what should have been a quick process on a property that was vacant possession and sold to a first time buyer lingered on for 14 weeks, which was extremely frustrating for both myself and the buyer. I would suggest that a weekly update would be a significant improvement to the service provided from both Pygott and Crone and Stonebow Law.

I work in the financial services industry and know how intense and stressful my job is but Pygott & Crone handled my sale so well, especially when things did get intense and stressful. Specifically Guy Moore who was the ultimate professional and so professionally dealt with a very complicated and taxing sale. Thank you guys

Start to finish they were really professional and communicative throughout and secured the best realistic price for my property. Very pleased overall with their service! 👍🏻

Happy considering the restrictions caused by Covid19.

Very helpful all the way throughout sale in difficult times

Good service received throughout.

They sold the bungalow! I do feel however that it was suggested we reduce the price on e or twice too often. They offered a professional service and I would probably use their services
again.

They were very good at targeting potential buyers. The property was marketed very effectively. The first two viewers through the door were genuine & made offers & we sold to one of these lovely people.

I cannot recommend Frazer and his team high enough. We were selling the house from Australia so had a time difference to deal with. He always messaged right back. He managed to sell our house during a very difficult time for everybody because of the covid lockdown. Very impressive service.

Pygott and. Crone were very good. They were always polite, friendly and helped where possible. Emily, Lewis, Davis were very helpful and of course Coral who no longer works there. Very happy with the service

I have had a good experience during a protracted house purchase losing a buyer then lockdown came the progress was followed well by the staff member involved right up completion which dragged on a bit owing to slow bank involvement otherwise excellent

Absolutely superb, very friendly, courteous, professional and cheerful staff. Each time I phoned or emailed the branch in Spalding I received their support from beginning to end. Nothing was too much trouble for them, in fact I have never experienced an estate agent quite like Pygott Crone before in all the years I have been buying property! My questions were dealt with without delay and each member of staff was polite on the telephone and got me the help I required. They kept me up to date with the whole process of purchasing my new home. A great team of people who I cannot thank, who were all involved enough, in ensuring things went smoothly. It is a very stressful time buying and selling a home and I felt that this estate agent took a lot of that pressure away with the way they handled any issues that arose. I am very much appreciative of the staff in Spalding and I will certainly recommend them to anyone who is thinking of an estate agent in the future, as they would not find better! Fantastic service all round 😇🙏🥰

A helpful staff who can always provide assistance as I am along distan e from Lincoln.

Friendly polite and very helpful would recommend to any one looking to buy a house

We were selling our house in difficult times with the virus and lockdowns. We were all held up for weeks, but when things freed up we were well supported and guided right through to a completion. A streessful time, but made more bearable by the great service we had.

After the disarray with your competitor, Newton Fellowell, we removed our property to yourselves. after one disaster after another. The team at their office had no idea about sales. As a past financial advisor I had to tell them what to do but alas they lost a buyer with cash and the other who wasted so much time, in the end, he could not get the mortgage. They should have done their homework in the first place 10 weeks wasted.

Luke was very assertive and we felt he had the energy and expertise with him seeing all the viewings were your competitors left it to some person who had no idea on sales technics. I must say although it was lockdown with the coronavirus Luke was a shining star keeping us up to date, then when we were out of lockdown within a few days we had a sale. I have to give Luke 10 out of 10 for this. I owe him a bottle.

Great service you always got back quickly by email or telephone I would definitely recommended to anyone selling or buying a house.

Very friendly and efficient service we would definitely recommend you . The sale would have gone through very quickly if it hadn’t been for lockdown.

Very helpful for my particular needs throughout. There is just one thing I now notice, that is Emma Shaw has included Mr.Bromfield in her email, there is no Mr.Bromfield and there hasn’t
been for quite a few years. I am quite surprised re: this error.

in these difficult times they stayed in touch and sold the property, what more could I want.

From valuation through to arranging viewings & feedback I felt totally confident that my property was in safe hands and that a buyer would eventually be found. Contact was always maintained, ensuring I was happy with the service I was receiving, nothing was ever too much trouble and would have no hesitation of using their services again.

Noni answered all my questions and gave me some great suggestions. everyone on the team was professional, friendly and helpful. i would 100% recommend.

We couldn’t fault our estate agents. They were very quick and effective at getting our house on the market, including Rightmove.
Our personal sales progressor was excellent. She responded to our queries promptly and helped us work out exactly what was going on as the very long sales process continued.

Great service, helpful and friendly staff. Would definitely use them again!! Many thanks guys!!!

Easy to use, fast service, great to communicate from start to finish. Would highly recommend

We were re-locating overseas so we were keen for the sale of our house to be completed as soon as possible. Pyggot & Crone delivered this service for us. Staff were very friendly and professional from the inital meeting right through to exchange of contracts. Marketing of our property was excellent and no doubt played a role in the amount of interest we had. None of the hosue viewings felt like a waste of time. It was clear that Pyggott & Crone were completing the neccesary assessments of any interested parties prior to booking any house viewings. Feedback was sought and provided on all house viewings in a short timeframe. We could monitor interest in the property (in our own time) online too. They were very transparent and provided experience/expertise in all discussions, which was much appreciated when we were considering offers.

Very helpful in difficult times. Smooth operation throughout

Always in contact, so helpful and friendly and there to answer any query

I was pleased at help we where given from your team always pleasant and willing to go that extra mile to make this process as stress free as possible

Excellent service from start to finish.Charlene and Nicky a credit to your company.

Would recommend. Very professional service.

Passed my house details to there clients on their mailing list who wanted houses in that area.

I found the service very good. I think the Covid-19 situation made it difficult to have a smooth relationship due to the lockdown restrictions – overall I am happy to recommend Pygott & Crone to anyone wanting my advice.

Would reccomend, liked the property tracker tool, Stonebow solicitors very efficient

Efficient, friendly, professional and ultimately effective

This has been a very long, drawn out purchase particularly with the coronavirus lockdown but Coral Bennett has been fantastic. She has chased back through the chain where others at the lower end of the chain have not been efficient and she kept us informed all the way. Can’t praise her or thank her enough.

Presentation of property, dealt with problems well .

Professional service from the outset. High quality marketing ensuring that my target market was reached. Utilised the majority of digital platforms. Multiple viewings scheduled within days of the property going on the market and a sale was agreed within 3 weeks. Couldn’t ask for more.

“We can do it.”

John Pygott sold us our first home when we were young 20 year-olds.
54 years later his firm sold us our last home.

Our first purchase was a ‘new build’ – not a problem, except we were 3,000 miles away.
This pre-internet transaction was professionally completed by John’s friendly staff who met every challenge head-on and overcame them all.

54 years later, Noni Hammond from Pygott & Crone has sold us our last home.
Again, not a problem – except for Covid 19 and a maximum time limit of 2 weeks from
offer to completion!

Many people said it could not be done but despite the many difficulties presented by the “lockdown” (reduced staff, working from home, etc.) Noni did it!

This was not an everyday, commonplace purchase, the whole market sector was in turmoil but with their ‘can do’ ethos Pygott and Crone delivered.

Our thanks go to Noni and all the staff of Pygott and Crone, who made the impossible happen.

June & Jim Harper

I was very pleased you kept finding potential buyers,until i got the buyer.Also i am pleased you have continued to work through these difficult times. I would always recommend your company to an buyers and sellers.

I couldn’t recommend Pygott and Crone enough .
I was looked after well by Steve (Lincoln) for sales and then Craig post sale and during lockdown , they both were 100% professional and dealt with everything in a timely manner .
Craig could not have been more helpful and supportive ( hykeham branch ) through the lockdown to have allowed the sale to complete . Many thanks

The service was first rate from start to finish . The whole process from accepting a near asking price offer to completion took only 7 weeks mainly due to Pygott and Crones on going liaison between ourselves, our solicitor, the buyer and the buyers solicitor. We will certainly use Pygott and Crone in the future and have no hesitation in recommending them to others

Noni Hammond did a fantastic job in managing to co-ordinate a completion in 2 weeks from point of acceptance of offer…..shows what can be done with all parties working together.

Very much satisfied..

Kept me updated and they were on the ball all the time

They were very consistent, always in contact. Helpful along every step of the way. I would recommend them to friends and family.

As a buyer I thought they were excellent. I’m based in New Zealand and once the initial agent had grasped the concept of a spherical planet and timezones he was really helpful. I never felt pressured, although I think he did a good job for the vendor in getting them a good price compared with what i was originally thinking. In other words I really felt it was a proper negotiation.
Noni took over from that point and she was a whirlwind of action helping us follow up on the survey, liaising with tradesmen and working with my Lincoln based family. I think people often forget what estate agents are for, as it’s not just about agreeing the price! Noni brought all her experience and determination to get the job done. Thank you, Noni!

very good. Laura has been very helpful, understanding

Nice quick sale. Very helpful service

Myself and my husband cannot praise the team at Pygott & Crone enough. They were extremely friendly and helpful, and we both felt above all they were genuine. We would highly recommend them, many thanks for making what potentially can be a stressful time a much easier one.

They kept me updated on all the activity concerning the property and were always available to discuss anything

Danielle at the Lincoln office has been fantastic from the start of our house search, through to exchange of contracts. If I’ve had any questions she’s always been quick to reply. Thanks very much for a stress free home purchase!

All through the selling of our property they were there when we had questions to ask, a real big thank you to Coral for listening to my worries when I had some.

The staff were informative and friendly at all times. I felt at ease knowing they doing their best to get potential buyers interested in the property.This was the second time i have sold a property via Pygott and Crone so i knew what to expect.

Very helpful through the buying process

Valuation very good, regular contact re negotiations at all times.

good service & nice staff

Very helpful, good communication. Brilliant service.

Good communication

I found their service first class in all aspects of the sale. Their staff were extremely helpful and I was updated regularly with the progress of the sale. As the sale was on behalf of my elderly mother and I living well outside the area together with mum later I was able to conduct the sale without having to be there. Thank you.

Great friendly service!!

First time selling my house, not question was unanswered & the communication you receive every step of the way is brilliant. Davis & Shaun couldn’t do anymore for me & made me informed from start to finish

Great experience from the Boston team in particular Shaun Oldham. They were responsive, polite, timely information and overall professional and a pleasure to deal with.

Great communication

The service from beginning to end was superb. Each member staff were extremely helpful and understanding. They were efficient, polite, knowledgeable and friendly too.

The agents at Pygott & Crone kept me informed every set of the way through the sale of the property and work really hard on my behalf to get a successful sale

The Spalding Team have provided me with a first-class, personalised and friendly service. I have felt fully supported throughout the process of selling my property. The Boston branch too have also been extremely reliable and helpful. My thanks to all.

They were very efficient from the start meeting Jessica when I walked in off the street;, to all the other staff I came in touch with throughout the process ending with Sian and Sue. Having sacked my previous agent it was a breathe of fresh air to come across a company whose staff know what they should be doing. They also managed to put up with my stress and the ‘bullying’ from my next new home company!!

I had used Pygotts in the past and chose to use them again as I felt I was in ‘safe hands’. They took care of me and we’re most considerate of my personal circumstances. The outcome and selling experience were both very positive. They listened to my concerns and always reacted favourably, putting me first.

Very helpful when needing to speak to them

I recently purchased a house, great service, staff very helpful and nothing was too much trouble.

As a purchaser of a property being sold by Pygott and Crone, I was very impressed by the help, cooperation and general friendly demeanour of all the staff I spoke to, and especially those I dealt with directly about the purchase.
Although I wasn’t a seller, I couldn’t recommend them enough, because if they deal with their sellers anything like they dealt with us, they have been fantastic.

Rebecca worked extremely hard so that our purchase was completed on time she liaised with solicitors on both sides when I was becoming stressed with the hold ups

Wonderful service
Initially when we wanted to view the property and also when we placed an offer
After that the lady who looked after the case was wonderful and kept us updated she was a star

Kept informed, gave good advice

Very helpful, always available with 24 hour service. Happy with the whole process, very friendly and professional.

They looked after us really well marketed our property superbly and supported us along the journey

I would strongly recommend Pygott&Crone as they were very efficient and professional. I could not praise more Mrs. Bianca( mortgage advisor) who made sure that our purchase went smoothly and also offered us all the support we could get. Thank you Pygott&Crone for this nice experience together.

Would definitely recommend these to anyone. They are brilliant especially Emily maplethrope. She listen to what we wanted and always on the end of phone daily towards the end. I can’t thank her enough for all her hard work and support. Best estate agent our there she knows her stuff.

Very happy with the service provided by your team.

The service was fantastic from beginning to end.I cannot recommend them highly enough.

Very pleased with efficiency, communication and customer service,would highly recommend.

They are always keeping me up to date with what going on, only been about 4 weeks to move it on what more do you need, I had a good Solicter also.

Very easy to deal with especially as I was living in London and working away most of the time the purchase was progressing.
Great local knowledge of the surrounding areas which was extremely useful for someone new moving to the area. Great work, well done👍

I felt like the staff in the branch had my best interests at heart and were working hard on my behalf the entire time that I was selling my property.

I had only two issues:

1. The agent I advertised with prior to p&c had a much more streamlined process for getting my paperwork sorted from abroad. They had an app that verified who I was and didn’t rely on me getting signatures from notaries as if we’re in the 19th century.

2. Staff turnover. I ended up working with three different people inside of a year due to members of staff leaving. Each member of staff I worked with was excellent, but putting some effort in to keep your guys happy would make it much easier for sellers. They do deserve it.

Coral has worked s hard on our behalf not to mention always been a the end of the phone when everything got hard to cope with, she is an absolute star in our eyes and worth her weight in gold.we would not hesitate to recommend pygott and crone to anyone coral as gone way beyond the call of duty and we wish her the very best for the future, all the staff where always very helpful in every way
Thanks coral
Mr and Mrs Tilsley
BADGERS Rest
Field Lane Friskney

All staff at the Lincoln branch have been excellent with us since first putting our house on the market! Debbie and Lucy supported us with our mortgarge application, Noni and Fran have worked tirelessly with progressing our sale and purchase.
One star lost in this review as Stonebow Law were recommended to us by P&C, but their customer service was diabolical, causing unneccessary delays with our purchase.
Would highly recommend using Pygott and Crone for a sale or purchase, but STAY CLEAR of Stonebow Law!

From the time I rang them to view house and buy house they have been fantastic, fiona was so helpful when I called and guy was helping me all the way to the end.

P & G have offered us a highly efficient and personal service. Staff have made a potentially stressful life event as smooth as it could possibly be. I would certainly recommend them.

Pygott and Crone have been nothing but amazing throughout the purchase of our first home. Guy from the Cleethorpes branch has been the most amazing person I’ve dealt with for customer service. He made quite a stressful situation a lot better with his advise and support. Such an asset to your company.

We would like to thank you for all of your help with the purchase. You have played a big part in helping the sale go through before Christmas, and have always known what stage things are at, and provided good advice and information.

We was very impressed with pygott and particularly Guy from the start. Everything was explained well and was very fast at getting our house on the market, as we had found a house we wanted.
There where some hiccups with solicitors and other things but Guy was very helpful and tried his best to find out what’s going on to keep our mind at rest.

Excellent customer service throughout. Staff all pleasant. Would recommend them to anyone selling a property.

Brilliant service all the way through! Great advice! Could never do enough! Thanks

Excellent. See below

They priced our property above other agents valuations and managed to sell close to the valued price.

Very easy to sell with Pygott and Crone, always available to answer any questions RECOMMENDED

Thought buying through Pygott and Crone a easy and pleasant experience..always helpful and willing to keep you informed..collect keys to an office of smiling faces…what more could you ask for..

We are so happy we chose Pygott & Crone to sell our house. Nothing about the sale was easy but Stephen Ashton did a splendid job negotiating what turned out to be a nightmare time. We will recommend Pygott & Crone and particularly Stephen to all

Excellent customer service, listened to our needs, reliable, accurate and attentive.

Excellent experience in contact with us and very well updated would highly recommend .

After failing to sell with another company, they were fantastic in reaching out to buyers and getting my house sold. Very friendly and professional service.

Always helpful when I ring or go into office also seem to go out of there way for you highly recommended estate agents and thanks for all Terry Brown

Great friendly service

Lewis and Coral at the Boston / Sleaford offices let me hassle them almost daily near exchange. They made calls to chase people and got back to me when they said they would – made the process alot less stressful !

Excellent attentive and friendly service. Never a time when I was left without knowing the state of my sale was at. Very friendly staff who are always available and willing to help. A credit to the company.

Great comunication throughout the sale. Also like we could track the progress via your app.

Pygott and Crone have been excellent throughout the whole process of moving house. We have been kept updated throughout and are so helpful with any queries we had. As first time buyers we had a lot of questions that have all been dealt with quickly and professionally. Couldn’t recommend Pygott and Crone enough. Thanks for all your help.

The sale team were always on hand to answer my questions.

The marketing of my property was very good they took very complimentary photographs which was a massive help.

Fast ,efficient , excellent communication

Great customer service. Always on hand to answer any questions whether by phone or email. Chased up solicitors to ensure the process kept moving. Would recommend.

Pygott and Crone have been so efficient and all staff I’ve dealt with have been friendly and professional! A special mention to Emily Maplethorpe in Boston as she was amazing from the first time we met her and immediately understood our requirements in just one meeting! If I ever move again I would definitely use Pygott and Crone!

Professional,polite,good people to deal with

I have had a stress free purchase,well informed and with caring staff.

Excellent service from all at pygott and crone.Will recommend them to anyone who is selling their property. They are thoroughly pro active in selling and kept us informed every step of the way. Special mention to Tom,jess and Guy who helped immensely at the latter stages of our house sale. Again thanks to all at Grimsby branch and will recommend you always.
Thanks again

Very helping in sorting dates out with people wanting to look at our property , if we needed to know anything they would be there to answer any questions and giving us advise .

It’s the 2nd time I’ve sold a house with the Grimsby branch. I really can’t fault them at all. I would definitely recommend the Grimsby branch, for there amazing and welcoming staff. Keep up the good work.

Excellent service from start to finish, very professional and great communication. Would definitely recommend.

Excellent service, always helpful and pleasant to speak to, going that extra mile to achieve outcomes, tenacious to see the end result. They are the new A Team!. Highly recommended

Amazing people friendly and always available to give advice. All ways keeping you in the picture.

Brilliantly attentive to our requirements. The whole team were persistent in finding us properties that matched our criteria. Daniel Cook was extremely pleasant and helpful throughout the whole process, as our primary point of contact when looking for our property.
Our mortgage advisor, Debbie, and her assistant, Lucy, were incredible and made the entire process a whole lot easier throughout. They saved us headaches at a number of junctions and kept us punctual and organised with our documentation.

Excellent service throughout, although it seemed to take forever to finally complete, pygott and especially coral were brilliant thanks again
Kim Clark

All staff were very easy to deal with and professional throughout resulting in a successful sale. Good marketing of the property. We would highly recommend this estate agents and many thanks for all their assistance throughout (We mainly dealt with Lewis, Shaun, and Emily).

Absolutely outstanding.. cant thank you enough for all the help you all have been.. Thank you so much to Fiona and Guy ..you couldn’t of done enough for us.. **

Good updates throughout the sale

Prompt and courteous, answered all questions in readily understandable language.

Not only did we use Pygott and Crone to market and find us a buyer for our home in a professional way we also used the services of their mortgage adviser to arrange our new mortgage and insurance for our new home along with a team of Conveyancers, also our sales progressor who was always available to answer any questions, give advice and sort out any issues that needed sorting with solicitors in a very friendly and professional way, we really can’t praise everyone enough for all their hard work, we would highly recommend anyone to use the services of Pygott and Crone.

If it wasn’t for a hiccup in communications I would have rated P&C all five stars. A special thanks to Michael and Noni for their help in resolving a couple of issues that came up during the sale

Excellent customer service and communication. Kept well informed all the way. Many thanks.

Excellent communication…always somebody there. Very polite well trained staff. Absolutely no problems whatsoever

Always kept me informed at each step. Great service! Thank you

The whole process from valuation to sale was very professional . Communication channels were efficient.

Excellent service, kept informed and up to date throughout.

Bought from them..not had any problems. Easy to talk to..very helpful.

As an estate agent Pygott & Crone were very helpful in every way possible.Guiding us through every stage of selling a property. Also knowing employees of the company helps as they were for us all the time.would recommend Pygott & Crone.

Fast and efficient service. No complaints!

We thought your service was excellent – you kept us in touch with our vendor and ensured all issues were dealt with. We used Purple Bricks to sell out property and they were good up until the point of sale, then not really interested after that. We would say however do we think using a high street estate agent like yours is value for money compared to online companies like Purple Bricks? The cost difference if a high street agent were to cost 1.5% of purchase this would be £6150 inc VAT, we paid Purple Bricks £899 up front, therefore is your service worth £5221? Whilst better in some ways to Purple Bricks, I do not consider it value for money – the High Street Estate Agent MUST reduce cost to survive.

Yes would recommend