Reviews

They were very efficient from the start meeting Jessica when I walked in off the street;, to all the other staff I came in touch with throughout the process ending with Sian and Sue. Having sacked my previous agent it was a breathe of fresh air to come across a company whose staff know what they should be doing. They also managed to put up with my stress and the ‘bullying’ from my next new home company!!

I had used Pygotts in the past and chose to use them again as I felt I was in ‘safe hands’. They took care of me and we’re most considerate of my personal circumstances. The outcome and selling experience were both very positive. They listened to my concerns and always reacted favourably, putting me first.

Very helpful when needing to speak to them

I recently purchased a house, great service, staff very helpful and nothing was too much trouble.

As a purchaser of a property being sold by Pygott and Crone, I was very impressed by the help, cooperation and general friendly demeanour of all the staff I spoke to, and especially those I dealt with directly about the purchase.
Although I wasn’t a seller, I couldn’t recommend them enough, because if they deal with their sellers anything like they dealt with us, they have been fantastic.

Rebecca worked extremely hard so that our purchase was completed on time she liaised with solicitors on both sides when I was becoming stressed with the hold ups

Wonderful service
Initially when we wanted to view the property and also when we placed an offer
After that the lady who looked after the case was wonderful and kept us updated she was a star

Kept informed, gave good advice

Very helpful, always available with 24 hour service. Happy with the whole process, very friendly and professional.

They looked after us really well marketed our property superbly and supported us along the journey

I would strongly recommend Pygott&Crone as they were very efficient and professional. I could not praise more Mrs. Bianca( mortgage advisor) who made sure that our purchase went smoothly and also offered us all the support we could get. Thank you Pygott&Crone for this nice experience together.

Would definitely recommend these to anyone. They are brilliant especially Emily maplethrope. She listen to what we wanted and always on the end of phone daily towards the end. I can’t thank her enough for all her hard work and support. Best estate agent our there she knows her stuff.

I dealt with Pygott & Crone as a buyer. As a buyer, all I can say is that I will not be using this company as a seller.

Very happy with the service provided by your team.

The service was fantastic from beginning to end.I cannot recommend them highly enough.

Very pleased with efficiency, communication and customer service,would highly recommend.

They are always keeping me up to date with what going on, only been about 4 weeks to move it on what more do you need, I had a good Solicter also.

Very easy to deal with especially as I was living in London and working away most of the time the purchase was progressing.
Great local knowledge of the surrounding areas which was extremely useful for someone new moving to the area. Great work, well done👍

I felt like the staff in the branch had my best interests at heart and were working hard on my behalf the entire time that I was selling my property.

I had only two issues:

1. The agent I advertised with prior to p&c had a much more streamlined process for getting my paperwork sorted from abroad. They had an app that verified who I was and didn’t rely on me getting signatures from notaries as if we’re in the 19th century.

2. Staff turnover. I ended up working with three different people inside of a year due to members of staff leaving. Each member of staff I worked with was excellent, but putting some effort in to keep your guys happy would make it much easier for sellers. They do deserve it.

Coral has worked s hard on our behalf not to mention always been a the end of the phone when everything got hard to cope with, she is an absolute star in our eyes and worth her weight in gold.we would not hesitate to recommend pygott and crone to anyone coral as gone way beyond the call of duty and we wish her the very best for the future, all the staff where always very helpful in every way
Thanks coral
Mr and Mrs Tilsley
BADGERS Rest
Field Lane Friskney

All staff at the Lincoln branch have been excellent with us since first putting our house on the market! Debbie and Lucy supported us with our mortgarge application, Noni and Fran have worked tirelessly with progressing our sale and purchase.
One star lost in this review as Stonebow Law were recommended to us by P&C, but their customer service was diabolical, causing unneccessary delays with our purchase.
Would highly recommend using Pygott and Crone for a sale or purchase, but STAY CLEAR of Stonebow Law!

From the time I rang them to view house and buy house they have been fantastic, fiona was so helpful when I called and guy was helping me all the way to the end.

P & G have offered us a highly efficient and personal service. Staff have made a potentially stressful life event as smooth as it could possibly be. I would certainly recommend them.

Pygott and Crone have been nothing but amazing throughout the purchase of our first home. Guy from the Cleethorpes branch has been the most amazing person I’ve dealt with for customer service. He made quite a stressful situation a lot better with his advise and support. Such an asset to your company.

We would like to thank you for all of your help with the purchase. You have played a big part in helping the sale go through before Christmas, and have always known what stage things are at, and provided good advice and information.

We was very impressed with pygott and particularly Guy from the start. Everything was explained well and was very fast at getting our house on the market, as we had found a house we wanted.
There where some hiccups with solicitors and other things but Guy was very helpful and tried his best to find out what’s going on to keep our mind at rest.

Excellent customer service throughout. Staff all pleasant. Would recommend them to anyone selling a property.

Sales was good but no contact made afterwards. Seems only interested when marketing. Sorry but disappointed.

Brilliant service all the way through! Great advice! Could never do enough! Thanks

Excellent. See below

They priced our property above other agents valuations and managed to sell close to the valued price.

Very easy to sell with Pygott and Crone, always available to answer any questions RECOMMENDED

Thought buying through Pygott and Crone a easy and pleasant experience..always helpful and willing to keep you informed..collect keys to an office of smiling faces…what more could you ask for..

We are so happy we chose Pygott & Crone to sell our house. Nothing about the sale was easy but Stephen Ashton did a splendid job negotiating what turned out to be a nightmare time. We will recommend Pygott & Crone and particularly Stephen to all

Excellent customer service, listened to our needs, reliable, accurate and attentive.

Excellent experience in contact with us and very well updated would highly recommend .

After failing to sell with another company, they were fantastic in reaching out to buyers and getting my house sold. Very friendly and professional service.

Always helpful when I ring or go into office also seem to go out of there way for you highly recommended estate agents and thanks for all Terry Brown

Great friendly service

Lewis and Coral at the Boston / Sleaford offices let me hassle them almost daily near exchange. They made calls to chase people and got back to me when they said they would – made the process alot less stressful !

Excellent attentive and friendly service. Never a time when I was left without knowing the state of my sale was at. Very friendly staff who are always available and willing to help. A credit to the company.

Great comunication throughout the sale. Also like we could track the progress via your app.

Pygott and Crone have been excellent throughout the whole process of moving house. We have been kept updated throughout and are so helpful with any queries we had. As first time buyers we had a lot of questions that have all been dealt with quickly and professionally. Couldn’t recommend Pygott and Crone enough. Thanks for all your help.

The sale team were always on hand to answer my questions.

The marketing of my property was very good they took very complimentary photographs which was a massive help.

Fast ,efficient , excellent communication

Great customer service. Always on hand to answer any questions whether by phone or email. Chased up solicitors to ensure the process kept moving. Would recommend.

Pygott and Crone have been so efficient and all staff I’ve dealt with have been friendly and professional! A special mention to Emily Maplethorpe in Boston as she was amazing from the first time we met her and immediately understood our requirements in just one meeting! If I ever move again I would definitely use Pygott and Crone!

Professional,polite,good people to deal with

Most of the staff are friendly. Really quick sale.

However, we felt as though the company encourages gazumping to squeeze money out of clients. We fell victim to this , causing us to lose out on a house that was sold subject to contract. Amazingly, when we also sold our property, I was encouraged to undermine the highest bidder in favour of an alternative client despite the process of sale already underway. I obviously refused as I know how stressful the situation is for the original buyer. It seems sales team one up man ship is at the cost of the customers.

On the other hand, the in house mortgage adviser, Debbie, was brilliant. Helped us out loads and went above and beyond.

I have had a stress free purchase,well informed and with caring staff.

Excellent service from all at pygott and crone.Will recommend them to anyone who is selling their property. They are thoroughly pro active in selling and kept us informed every step of the way. Special mention to Tom,jess and Guy who helped immensely at the latter stages of our house sale. Again thanks to all at Grimsby branch and will recommend you always.
Thanks again

Very helping in sorting dates out with people wanting to look at our property , if we needed to know anything they would be there to answer any questions and giving us advise .

It’s the 2nd time I’ve sold a house with the Grimsby branch. I really can’t fault them at all. I would definitely recommend the Grimsby branch, for there amazing and welcoming staff. Keep up the good work.

Excellent service from start to finish, very professional and great communication. Would definitely recommend.

Excellent service, always helpful and pleasant to speak to, going that extra mile to achieve outcomes, tenacious to see the end result. They are the new A Team!. Highly recommended

Amazing people friendly and always available to give advice. All ways keeping you in the picture.

Brilliantly attentive to our requirements. The whole team were persistent in finding us properties that matched our criteria. Daniel Cook was extremely pleasant and helpful throughout the whole process, as our primary point of contact when looking for our property.
Our mortgage advisor, Debbie, and her assistant, Lucy, were incredible and made the entire process a whole lot easier throughout. They saved us headaches at a number of junctions and kept us punctual and organised with our documentation.

Excellent service throughout, although it seemed to take forever to finally complete, pygott and especially coral were brilliant thanks again
Kim Clark

All staff were very easy to deal with and professional throughout resulting in a successful sale. Good marketing of the property. We would highly recommend this estate agents and many thanks for all their assistance throughout (We mainly dealt with Lewis, Shaun, and Emily).

Absolutely outstanding.. cant thank you enough for all the help you all have been.. Thank you so much to Fiona and Guy ..you couldn’t of done enough for us.. **

Good updates throughout the sale

Prompt and courteous, answered all questions in readily understandable language.

Not only did we use Pygott and Crone to market and find us a buyer for our home in a professional way we also used the services of their mortgage adviser to arrange our new mortgage and insurance for our new home along with a team of Conveyancers, also our sales progressor who was always available to answer any questions, give advice and sort out any issues that needed sorting with solicitors in a very friendly and professional way, we really can’t praise everyone enough for all their hard work, we would highly recommend anyone to use the services of Pygott and Crone.

If it wasn’t for a hiccup in communications I would have rated P&C all five stars. A special thanks to Michael and Noni for their help in resolving a couple of issues that came up during the sale

Excellent customer service and communication. Kept well informed all the way. Many thanks.

Excellent communication…always somebody there. Very polite well trained staff. Absolutely no problems whatsoever

Always kept me informed at each step. Great service! Thank you

The whole process from valuation to sale was very professional . Communication channels were efficient.

Excellent service, kept informed and up to date throughout.

Bought from them..not had any problems. Easy to talk to..very helpful.

As an estate agent Pygott & Crone were very helpful in every way possible.Guiding us through every stage of selling a property. Also knowing employees of the company helps as they were for us all the time.would recommend Pygott & Crone.

Fast and efficient service. No complaints!

We thought your service was excellent – you kept us in touch with our vendor and ensured all issues were dealt with. We used Purple Bricks to sell out property and they were good up until the point of sale, then not really interested after that. We would say however do we think using a high street estate agent like yours is value for money compared to online companies like Purple Bricks? The cost difference if a high street agent were to cost 1.5% of purchase this would be £6150 inc VAT, we paid Purple Bricks £899 up front, therefore is your service worth £5221? Whilst better in some ways to Purple Bricks, I do not consider it value for money – the High Street Estate Agent MUST reduce cost to survive.

Yes would recommend

In the very beginning the service was excellent in getting us up on the market and dealing with our interest in another property.. During the mid to end certain aspects could have been a little better but overall satisfactied.

This in the end was not as straight forward as we all thought due to the cash buyer dropping out But Steve and Francesca saved the day. If we had a problem they were there at hand to sort it out. We would recommend working with a professional agent right from the start of your journey.

Efficient in service
Always communicated well by keep us informed

I did not have many dealings with Pygott and Crone during my sale because my property sold quite quickly and the sale went through smoothly. Two things were outstanding. Firstly the Manger of the branch Jamie Aspland was brilliant in every way possible. Secondly the advice given about using a Pygott and Crone Solicitor was very helpful as they were excellent.

Right from our first meeting every thing was very professionally conducted .

Very Helpful and reassuring

Very good communication and friendly s3rvice

I found the staff to be helpful and polite.

Helpful and quick to respond to enquiries

Right from the initial meeting with Dan to the exchange of contracts, there was good, honest advice, hard work and tenacity. These guys really know their stuff and excel at it. After 7 unsuccessful months with our previous agent, they got us an excellent offer in 7 days!

yes recommend and use again

Many thanks to all the staff at the Spalding Office! Especially Nicky and Tracy for all their support with what became a very difficult chain. They listened to our frustration and were always friendly and professional. Nicky had to work hard to chase our sale through to a successful conclusion, and her hard work paid off and was greatly appreciated. Overall the whole office were approachable, friendly, professional and efficient. Do not hesitate to use these Estate Agents. Thank you all so much!!!

North Hykeham Branch.
Polite and friendly staff, try to make me feel at ease at the most stressful time. All calls was answered or returned was always kept up to date when possible.
Thanks for all your patience Fran

We can not fault the service with Pygott & Crone, They have been very helpful ,kind and understanding at this for us has been a sad and difficult time. Selling a bungalow when a loved one has passed away.

The staff was prompt and very helpful. They inform us about everything through massages and emails. They direct us to the mortgage advisor and the solicitors. Thank you so much Debbie O’Nions from Cleethorpe branch .

Absolutely amazing service from start to finish! Friendly staff, easy to contact and put you at ease during a very stressful time. Would recommend to anyone!!

I cannot fault them in any way. They were supportive and helpful every step of the way. As this was my first move in 39 years I was unsure what the process involved but this was made so much better for me with help from the team in Grimsby.

The team were very professional and the communication from them first rate.

Friendly and efficient service. Thank you.

From start to finish the communication was superb. Coral was tremendous! she did exactly what she said she would do and kept me up to date at all times, whilst also keeping me sane!

Service was great, however the solicitor side of things was very slow and held up the sale of the property.

Not so good. Polite but pushy to sell at lower price.

Everything has been handled superbly all the way through

Friendly and efficient service quick result. Good backup with the legal team.

Pygott and crone have a very polite service and very friendly I wasnt put off by ringing to ask more questions and if they couldnt answer there and then they rang me back and didn’t forget

Really quick sale (less than 24hours) and for more than expected. Professional support throughout.

excellent service from start to finish from the Spalding Office
Especially from Nicky Tracy and Simon

Very easy to speak to from moment booked viewing to offer and completion.

The level of customer service from P&C was very poor. Inconsistent information given from every level – from Senior Manager through to Negotiator – made for a very stressful experience. Given that they pride themselves on being the self-titled No1 estate agent in the county, we were left very disappointed from the outset. Six weeks after a Senior Manger assured us she would deal with our complaint within 48hours, we are still waiting to hear from her. Avoid if possible.

If your system allowed zero stars that is what it would have been. They are reactive not proactive (which I was promised!) they lied and provided false information whilst not following through to ensure all was in order. The manager, on receiving my complaint, was egotistical and obnoxious. I will NEVER use their services again!!!

Fiona who works In Cleethorpes is a star nothing was to much trouble, she listened to me stress and cry when it all got to much, by the time I’d finished taking to her on the phone I was laughing again.
She’s a superstar and deserves every penny she’s paid 🌸

Very good service, kept very well informed through out the process. Didn’t use as my estate agent but through property we bought and was very pleased with them.

Good service,especially from Nonee

Very efficient. To the speed and quality of the for sale sign / sold sign, incl speed of sign removal.
All staff who handled our case were very professional and friendly. We were kept up to date throughout.

Managed to get the sale done, feel I was over charged really, given they didn’t even show anyone round my house (I felt I did all the donkey work showing people round etc). But, they do make sure your property is well marketed in the area.

Sue and Jonny were both really helpful

One main issue was they didn’t really tell me I’d have to Pay VAT when quoting.

Probably wouldn’t use again just because they are bit expensive but they are probably the best we have in Lincoln.

They couldn’t do enough for us , from small things like getting our toddler a drink when we popped into their office to making calls/emails for things that we didn’t understand , even with our purchase

Truly Brilliant service, sold after only one viewing and was kept fully up to date by David in the Grimsby office. Would recommend to anyone.

Follow up all calls, be consistent, be open about communication between all parties

Definitely would recommend. Outstanding service.

Went above and beyond in their service

Tracy has been fantastic sorting out the issues as they occurred and smoothing out the bumpy road which there were many bumps. She was always willing to help friendly and asset to this company.

Great service. Very nice people to deal with. Recomended.

Great service kept us up to date with everything,friendly staff and I would definitely recommend them

Kept us well informed ,easily contactable when required and proactive.

I have moved several times before BUT this move was agony ,, so stressful !!! the conveyancing down the chain was a nightmare ,, but the experience was eased thanks to the intervention of Tracy from the Spalding office , so understanding , so positive, so resourceful ,, many thanks for your help.

Excellent service, purchaser found quickly and we were kept up to date throughout. Staff were friendly and efficient. Would definitely recommend Pygott & Crone and wouldn’t hesitate to use them again.

Excellent service provided, will not hesitate to use again in the future. Emily at the Boston office gave exemplary service and ensured everyone was kept informed at all stages which in turn pushed the sale through when at times it looked very doubtful. Well done Emily keep up the good work!

the staff were very friendly and extremely competent . I don’t live in this area but would recommend anyone to use them with confidence

Emily and Caroline are very professional – excellent.

From start to finish, every member of the Pygott & Crone team were very professional and friendly and nothing was too much trouble.

We had so many people viewing our property and within one week we had a sale agreed. We then used their conveyancing services for both sale and purchase and this made life so much easier. They kept us informed of progress all along the way.

We thoroughly recommend using the services of Pygott & Crone.

Yes and I have on a couple of occasions

Excellent service. Coral has been extremely helpful and has made it as least stressful as possible. A huge thank you and I’m looking forward to moving in to our new property in two weeks time

Several different people dealt with the day to day dealings which I found a little unnerving. I would have preferred one person to have been my “go to” representative. There was not always someone available to show prospective buyers around my property at short notice, as I work too, this was annoying especially at weekends. As an older seller I did find the carefree attitude of some of the staff a little offputting.

Knowledgeable, professional and proactive.

Excellent, David went to do viewing on his day off. We always use you, everyone is always friendly and helpful

Excellent marketing continued contact keeping me updated on all viewings. Always very friendly and helpful.

Initial marketing very good. Excellent photos. Good staff in dealing with the offer and all negotiations. A little expensive despite being given a special price. Did have to phone them a lot to get up to date info on the state of the sale. How proactive would they have been had we not been so active ourselves? Link with conveyancing team made things easier.

Always kept us informed. Always helpful. Jack lawson who dealt with us was excellent and always in touch.

Estate agents was helpful and friendly all the time from the beginning to the end

Jessica Wood from North Hykeham branch, provided a professional, proactive and friendly service. Everything with the buying of the property has gone smoothly.

Everyone at Pygott & Crone have been exceptional at every stage of our house sale. Couldn’t be happier with them, and everything went as planned from the beginning.

We received an offer in 24 hours but thanks to an incompetent P&G employee and her interference we lost nearly £6,000 and very nearly the whole deal. We have spoken to other members of our chain all of whom have similar complaints. Being told different stories as to progress, denial of conversations, failure to return phone calls. Nothing happened on our sale for two months thanks to poor and inaccurate advice. Even telling our buyer that I was in tears on the phone. Lies. Obviosly they’ve sent their bill without a problem.

We would not recommend this agent.

Tracey who mainly dealt with our move honestly couldn’t have done more for us on quite a challenging purchase. She was always so happy to help and made the journey so much better. Anyone we spoke to would help us in anyway they could! Absolutely brilliant! Couldn’t rate them higher!!

A whole team effort

Very helpful at times professional throughout the process of selling and buying

I was disappointed with the following:
a) i carried out most of the viewings myself – despite requesting accompanied viewings
b) some of the viewing requests were at very short notice
c) the fees are high , particularly when I found out that a friend had got a £2000 reduction on her fees
d) i was unhappy with the service provided by the recommended conveyancing solicitor
e) on the whole, while all staff spoken with were very polite , i felt that the preference always veered towards buyers needs rather than me as the seller.
f) one named point of contact would have worked much better

They we very helpful and polite with the process of buying my property

The property was well presented by Pygott and Crone and sold quickly.

Coral who works in the boston branch worked very hard to sort out any problems, we can not thank her enough, we would recomend Pygott & Crone to any one

Pygott & Crone Estate Agents were amazing in the assistance which was offered to me when buying my home.

They made the process easy and did not pressure me, Coral was great in answering questions and coming back to me very promptly.

Luke and Caroline were supportive and made the process easy and helpful.
I thought when I went to Lincs – it was going to be a lonely experience, but Pygott & Crone Estate Agents did not make me feel that way at all – and with their support and kindest made me want to move to Boston even more.

Thanks

Good, professional

From the gentleman who brought my buyers round he got me more money than I would have settled for, Coral who dealt with me after that always helpful and friendly

Good communication throughout the purchase.

From giving us a valuation, sending a photographer who was excellent
and then marketing the property they were very efficient and would certainly
recommend them.

Tried an online agent with no success
Swapped and had 2 viewings and 2 offers in a week
Result

Coral Moran, from the Boston office, is a credit to the company. She dealt with a very stressful situation with professionalism, determination and humour.

Sales progression team did very well

Excellent service. Communication was open and we were kept up to date with proceedings each step of the way.

A great experience, nothing was ever too much trouble. Lewis Brooks in particular went above and beyond what was expected to help facilitate the move. Thank you to Lewis and the Boston team for all their assistance through the whole process.

Excellent service from a very professional team who are very customer focussed and a pleasure to do business with.

Satisfactory service ,polite and efficient

The effort put into finding a buyer for our late mother’s property was exceptional. A buyer was found in days. Communication was also brilliant. Thank you.

Very friendly & helpful staff who are always willing to answer questions no matter how trivial, especially for someone going through a probate sale. Would definitely use again if they were in my current location.

They were always on the ball and kept us well informed

Tracey was very good at keeping me informed has it was a long process.

They was extremely helpful polite professional and informative. We had problems with my sellers solicitors but Pyggot and Crone worked above and beyond for me to try and make things as smooth running as possible

Very good communication.

An excellent service from the valuation to the completion of sale. You are kept informed with updates every step of the way. Everyone involved is professional, friendly and nothing is too much trouble. I would reccomend Pygott’s to anyone selling a property.

Communicated well.

The process was fast once we’d signed to sell and when we phoned for updates they were helpful and if they could not answer a question right away they would get back in touch quite quickly. The only reason I didn’t give them 5 stars was due to their dashboard not keeping up with the process at times.

Really helpful with arranging many viewings. Good website when logging in to keep track of viewers feedback and sale progression.

Service was always welcoming and friendly . Our names were remembered and we felt the staff knew how important moving is to us .

We dealt mainly with the Spalding branch during the sale of our property and cannot speak highly enough of everyone there. Having never moved in our lives it was all very daunting but we needn’t have worried . A Massive thank you to you all!

Excellent service always helpful right through to sale of house and very efficient. Would highly recommend them.

A professional & efficient service.

Highly recommended. Pygott & Crone were a step above the others at the outset and maintained that high standard from start to finish. Would use again.

Excellent standard of Service, as you would expect.

Jack our agent & Natasha our broker were fabulous. We are first time buyers and ended up in a very unusual buying situation with the seller which was very complex and stressful. The entire process took 3 days short of 6 months! Jack & Natasha we’re reassuring, approachable, very helpful and had great communication at all times with explaining situations and keeping us up to date. I would highly recommend using their services! Thank you so much for all your hard work. R & G

Thought they were very efficient and kept us informed with everything they did

Very efficient seeking service.

Good communication.

Friendly and efficient. We liked the way we were mostly able to deal with the same agent each time we made contact.

yOU WERE VERY HELPFUL AND ALWAYS GAVE ME CONFIDENCE

all staff wee excellent at there jobs. nothing was to much trouble.very friendly and up for a laugh.

Ok service didn’t seam to do a lot for what they charge we paid for photos that we didn’t need and we didn’t get to look at the photos before they put them on the web page not a lot of communication

You kept us informed really help full and would recommend you

Fantastic customer service kept me informed I wish my own estate agents were half as good friendly knowledgeable people working there thank you

The staff were very friendly and explained everything that was going on to us keeping us well informed through out the sale of our house .The marketing and photos of our house were first rate too making our house stand out amongst the others on offer plus the valuation was spot on as we achieved full asking price .Cant thank them enough for all their work and would’nt hesitate to use them again .

Sold in 24 hours at asking price, before it was even online! I couldn’t have hoped for anything more!

Thank you to Caroline, John, Emily and Ian at Pygott and Crone Sleaford for supporting me through the sale of my property.

I would always recommend Pygott and Crone if you are looking for a 5 star service; from the fair valuation, professional photography, to the chasing, bargaining and effort to get you the price you want.

Thank you guys ***

Pygott and crone team was very professional in dealing with the sale of my home. Tom and Fiona where absolute stars in getting people interested in my property, and for bending over backwards to suit our times to view potential purchases. Thank you all so much for all your help

Excellent service would recommend to anyone

Great service

Good support throughout – the only minor criticism I have is that sometimes there are too many unnecessary calls.

Great communication
Fast and efficient service as a buyer

We thought that Jack in your office in Lincoln was very very helpful throughout finding a property, Sue has also kept us informed, very good staff.

Tracey as always is a wonderful sales progressor who keeps you up to date. This is our second experience using Pygott and Crone and would highly recommend them

Pygott & Crone Spalding provided us with excellent service during the process of selling our home. They were always willing to listen and help us out with any problems we were experiencing, and never gave us the impression that we were wasting their valuable time. Their service was friendly, helpful and telephone calls were always returned keeping us up to date with progress at all times.

Selling your property is a very stressful business at any time of your life but even more so when you are getting on in years as we are, but the Spalding team provided us with the reassurance which was much needed and we are now happily living in our new home.

We would certainly recommend the Pygott & Crone Spalding team to anyone about to embark on Selling or Buying a property.

Good polite service,kept up to date with sale info.Every one we spoke to were very helpful.No complaints whatsoever,very good thankyou.

Excellent service from start to finish, from finding and negotiating our new home to the fast sale of my property. I would highly reccomend them. They may not be the cheepest but you get a comprehensive and quality service throughout your sale and or purchase.
Many thanks to Tom and Guy.

From start to finish Pygott & Crone were fantastic. They kept me up to date with everything, were friendly and helpful and a pleasure to deal with

Would recommend. Very helpful, professional, and friendly service. Queries answered promptly

We are very pleased with all the staff at Pygott and Crone. Always helpful when we phoned and if we went into the shop. Also thank you to the staff who showed people around our property when we were working and with assisted viewings.

Ben’s commitment to customer service saved this from being a 4. He deserved a 10/5 for his personal involvement in selling my home and finding an appropriate home for me to buy.

The communication and friendly professional service from Tracy was excellent and although the buying process had many’ ups and downs’ Tracy kept me updated on matters on a frequent basis

Everything.Would recommend and use again.

I would certainly recommend them. Suzanne did everything she could to make me feel that all the transactions were going ok. After the loss of my first sale she was so kind and help me through it.

Whilst we were kept informed of the sales progress, this was only after we’d chased them, whereas we were told we’d get weekly updates.

Very helpful staff and I would highly recommend there services

Very efficient and professional service from valuation to completion. Charlene, Tracy and all the team are always very friendly and helpful. Would highly recommend.

Excellent service. We were regularly updated on the progress of our purchase and any inquiries we had were promptly dealt with.

The agents have been very personable and thoughtful. In particular a lady named Fiona, she understood our family dynamics and what we were looking for. Fiona kept in touch throughout and made us confident of the proceedings. Thankyou
The Howells family

Everything was easy and took any stress away that we had, always kept informed and up to date and everyone involved were friendly and always willing to help.

I highly recommend the best team with whom I cooperated, everyone was very helpful at every stage of buying my dream home.

Excellent from start to finish , from valuation to after sale care,
The staff carnt do enough to help you sell your property, they even helped our buyers,
They truly deserve a gold star award
I would recommend everyone to try there amazing service

Always friendly and helpful staff. All staff are very competent and experienced- nothing is too much trouble. Compared with our experiences with other estate agents in the past , it is refreshing to have such a pleasant experience. Very happy with their professionalism and care of their clients.

Very professional and knowledgeable. Extremely polite and friendly staff . Highly recommended service

Really friendly and professional team who communicated well and kept my purchase on track

All staff from the first day were willing and very happy to give their time and listen to and answer any questions and give valued advice. All staff very friendly and welcoming. Would recommend your company to anyone thinking of selling their property. As elderly people this made for a more relaxed happy experience.

I found all the staff very helpful and responded promptly to my emails, professionally and courteously.

if I was to ever move again I would use Pygott and Crone to market my property.

The service I received from everyone at pygott and crone was exemplary! This is how a top rate estate agents should be run . Big thanks to Fraser and Tom and all in the Grimsby office who ensured my house sale ran smoothly and efficiently.

The service from Pygott & Crone was excellent. I was informed about my sale every step of the way. Particular credit should go to Fiona Hodgkiss who really went out of her way to complete my sale and stayed in touch with me at all times.

I liked the online feedback, and pie chart. Everyone I have dealt with has been very friendly.

Kept in touch. Tried to move things on

Nice and quick and very efficient

Great service from day 1

Very professional and efficient service.

Already have used again

Would recomend . With you every step of the way

You did what Mundys could not do .. well done 🤪

Brilliant Service, Kept informed all the time and helped chase areas that was slow in the chain , Always someone on the end of the phone if needed, Highly recommend , And a big thanks to Guy who has stayed in touch through the process

My experience has been Amazing with the service that Pygotte and Crone has given me.Friendly,always in contact every step of the way with the sale of my property. They went out of their way to help in anything they could do for you. Would recommend this agent and the staff to everyone in the future .ABig Thankyou to Guy whos carried me through this big step in my life.

I found Pygott and Crone to be very rude and not very business like. Would not recommend them to anyone!

The team at Pygott and Crone were very efficient from the start. The valuation was honest and achievable and the photos were excellent. The staff at both Holbeach and Spalding have been friendly and helpful – nothing being too much trouble.

Pretty poor considering their charges. During the rental period of my property I had to constantly prompt them for information. Often when I got the information is was lacking content and accuracy. I also sold my house with P&C – slightly better but expensive compared to some of the online estate agents.

From the initial contact with Simon at Pygott & Crone, we knew that they were a company we could trust with marketing and selling our home. All the staff we have spoken to there have been professional, knowledgeable and understanding. Moving house is a stressful time but Pygott & Crone made the whole process easier. Tracy, our sales progressor has been outstanding. Nothing was too much trouble for her, she took the pressure of out things for us, we knew she was dealing with everything for us. We would not hesitate to recommend Pygott & Crone.

The limited contact I had with Pygott & Crone proved to be very worthwhile and helpful. Their staff always acted professionally and were eager to help to get the property sold in a timely manner.

This is the second property that Pygott and Crone have sold for me in the past two years. I wouldn’t hesitate to recommend them. Their valuations were spot on, just right to gain viewings but also to obtain the best selling price – their knowledge of the market was far better than other local agents. They handled all the viewings and kept me updated throughout. Couldn’t fault them in any way.

I have always found the team (especially Thomas) very helpful and professional.

Excellent communication and contact throughout the sale

This agent was very helpful from the moment we spoke on the phone until completion of our purchase. All the staff we had dealings with were both professional and polite, offering extra help as we were moving from Essex and had no knowledge of the area. They were helpful and accommodating on our viewings. Hopefully we wont be moving again soon but if we were we wouldn’t hesitate to use Pygott and Crone again. An excellent Estate Agents!

All ok

Brilliant!

Everyone we dealt with was very professional. They were very prompt at getting the house on the market and then with dealing with any queries etc. We have just exchanged contracts 4wks and 3 days after putting the house on the market and will exchange within a further 2 weeks. It couldnt have gone better. Thank you

Would highly recommend these estate agents, very professional and helpful

They did exactly what I would expect an estate agent to do

Very professional, unfortunately we had a few issues during the sale of our house but they was very good at keeping me informed, chasing solicitors and pushing for things to happen as quickly as possible. Very friendly staff, always happy to help.

Good communication and updates throughout

Very efficient and professional. A totally smooth experience from start to finish.

As a first time buyer I found Pygott & Crone to be really helpful throughout. Big thanks to Guy & Tom for answering all 100 million of my calls and nothing was ever too much trouble.

Very good service. Staff couldnt be more helpful especially Fiona and Guy at cleethorpes branch who helped with alot of information when needed.

I am very happy with the work that they have done. unfortunately the solicitors that they use let them down.

Brilliant team, let down by other agents, these guys picked up the pieces , sold the property quickly and kept in touch constantly. Highly recommended and thank you

Everyone really friendly and willing to help. Always knowledgeable and to answer my questions. Always felt at ease in the office and with the agents who came to the house. Very understanding regarding fitting viewings in around my working hours.
Communication throughout the process very good, and always responded to my emailed/calls.

Excellent service throughout the whole buying process. All queries answered rapidly and helpfully. Highly recommended.

Brilliant staff,always helpful and keep one informed at all stages.
In the last 15 years they have never let us down.
Congratulations to Ian Pygott for employ a great team of professionals

Always very helpful. Kept me up-to-date with progress all the time and were very reassuring and sympathetic when the bottom of the chain was holding up completion. Everyone in the Spalding office always very friendly and answered any queries. Simon went the extra mile to help keep everything in the garden looking good. What service!

Fantastic service as a buyer nothing was to much trouble and kept me informed at every stage.

All staff helpful and friendly and nothing was too much trouble.
We used them twenty years ago on our first buy and sell and now this time.
They were very good then and are now excellent.

Extremely helpful, Suzanne was always at the other end of the phone if ever had any questions. Would definitely recommend to a friend

From the moment we contacted Pygott and Crone and Dan came round to value the house, everything went smoothly.
Dan fully explained the processes to us as this was the first house move we were making and were a little apprehensive.
Once the house hit the market we were kept updated regularly by Fiona and Guy and the viewings came flooding in.
We sold our house quickly and at a price we wanted to achieve.
I don’t plan on moving again but if I did I wouldn’t hesitate in using the services of Pygott and Crone again.

They handled the sale of our house in a very impressive manner.
Prompt service, professional in all areas and a helpful friendly team.

Full marks

Thanks for managing things so well – including the keys etc – for me at a distance.

From start to finish my selling agent guy kept me updated on a very regular basis and was always friendly and efficient with any questions I had I would highly recommend Pygott & crone and would certainly use them myself if I was ever to consider selling in the near future

‘Guy’ who was sorting out the purchase for me was very helpful and friendly!

We had a very positive experience usi g Pygott & Crone. They were friendly and professional and kept us informed at all times. Also they offered sensible advice and reassurance when things were going wrong. We wouldn’t hesitate to recommend them in the future.

Suzanne was very helpful and efficient and I would recommend the service of this agent

Always kept me informed about the progress of the purchase and very helpful with issues that came about.

All the self-aggrandising were welcoming and willing to answer the most inane questions on areas that I could not get my head round. They also make a pretty good cup of coffee!

from start to finish all work done was first class, a special thankyou to guy in Cleethorpes without his help things would have been very stressful we would recommend your company many thanks sincerely vi keylock

Thought service was exceptional. Guy who sorted our sale was brilliant & the rest of the staff in the grimsby office were superb. Phoning & letting you know of any developments in the sale

Very good and efficient communiactions. I had my house for sale with a altetnative estate agent for over 6mths, Pygott & Crone sold my house within a month of going onto the market. We’ll done.

From the exceptional calibre of photographs and marketing brochure, the high standard of service and communication throughout, to the swift organisation of completion….Pygott and Crone excelled in all aspects. I would highly recommended them to handle any property needs.

Friendly & honest with a very personal touch

They were fine we had some issues with various people up the chain but Pygott & Crone did everything they could to help to resolve these.

On entering our house it was in a dirty state left bye the previous owners the wall mounted television was just ripped off leaving huge holes in kitchen area …just one example ….poor very poor in in fact horrible all round .
We left a rented house to move into our new house this was rented of Pygott & Crone ….yet again we are in the middle of a bad experience with your staff trying to remove as much of our deposit as you possible can ! So all round your performance in a disgrace am sad to say 😰

Guy worked very hard to chase up things to help the sale go through.

Very helpful.

Communication throughout the process was outstanding. Friendly and approachable team.
Legal jargon was explained in simple terms at all times to ensure understanding which helped greatly

Very well organised staff
I had quite a few problems with my buying ,but the staff went the extra mile to sort out for us
Always passed on messages , and always very prompt at getting back to us with the outcome
We would like to thank Caroline for all her help

Excellent service, no hassle, efficient and courteous staff. Would definitely use again and recommend to anyone selling a property. Competitive sales fee.
Well done and thank you to everyone at Pygott & Crone.

Would thoroughly recommend to anybody. They enhanced the experience throughout the whole buying process with their knowledge and understanding, always acting in a professional manner.

Very friendly and attentive. Provided lots of useful and anecdotal information about the area we were moving to and dealt with all our queries promptly.

All good. Recommended. Ian was very professional and provided an excellent service

We found it difficult speaking to different people each time we had viewings.
Online feedback and a summary of viewings etc was very helpful.
Some gaps in communication and was only given advice on how to make our property more saleable once we asked.
However, initial meeting and signing up with Adam was easy and he was very helpful throughout the process with quick replys to emails and phone calls.
Sue also very helpful towards end of process with keeping us informed of plan via solicitors etc x
We just felt the middle part of the process could have had better communication and advise.

Good to begin with on initial setup. I was kept updated regularly, although interest was high, viewings were low.

Regular updates and feedback is imperative! Especially property security! I live in the United States and have no quick means of access back to my property. Towards the end of the sales process, the buyer of my property requested that all windows and heating be checked as a result of the recent bad weather. My question would be: Surely, as my property selling representives it should my the estate agent’s (Pygott & Crone) responsibility to ensure on every visit that the property is secure and in a good condition prior to leaving as they are acting on my behalf to sell the property for me. I was not impressed when I found out from my conveyanciny solictor that the buyer had requested that we perform these checks. Taking into consideration that I did not have anyone local to assist in these checks.

Overall I would rate the process and Pygott & Crone as OK.

With special exceptions to Kathy Ball from the Horncastle office, who was absolutely fantastic. She was very personable, informative and straight talking which I really liked! She is a credit to Pygott & Crone!
Thank you Kathy!

Very professional, always go the extra mile.
Keep you updated
Excellent service and team
Would use again

Excellent service and professionalism

Guy has been brilliant at keeping us updated every step of the way. He has liased with everyone involved and we have felt that our interests were always looked after.
Jess was great at negotiating the sale also.

Lewis Brooks was excellent from the first meeting/valuation and Maria was extremely professional and helped with any issue I had

Very pleased with staff at Spalding branch. Always very pleasant and helpful keeping me updated every step of the way.

Brilliant from start to finish, every member of the team that worked on our sale was super helpful, nothing was too much trouble

Brilliant service from start to finish. Very efficient with great use of technology.

Manager Jason did good job in terms of providing detailed information and negotiating on our behalf and can’t complain about his level of service. However Stonebow law services were up sold to us and they by far are the worst solicitors I have had misfortune to be involved with. No one covering staff holidays and sick has led to move being delayed by weeks. Lastly the aftercare provided by Pygott was poor, house we were purchasing from your move and they were chasing our solicitors, house that purchasing solicitors were chased etc. Your moves after care was fantastic and without a doubt helped us to speed up the process unlike Pygott after care staff.

Maria was really thorough and extremely helpful throughout the drawn out process we endured. She always got back to me when she said she would and kept me well informed all the time.

We had a cash buyer who wanted to move quickly ….. He didn’t even have a survey ……we were told by P&G that if we used stonebow law as solicitors the process would be very quick and seemless because they use them all the time ….. So we chose them as did the buyer.
The process took almost 4 months and was not a pleasant experience for either party but ultimately it reflects badly on you because you recommended them.

I found the staff at P&G excellent at all times including the fact that unlike all other estate agents in the area they valued the property accurately and achieved the price somewhat 20k above all others.

I would use P&G again but not stonebow law.