Covid 2020

Covid 2020

Latest Guidance relating to Estate Agents & Home Moving

Following the recent announcements by the government we are writing to advise that, whilst we are working under strict COVID-19 guidelines, we will continue to provide viewings and valuations to clients.

With regards to viewings and valuations some of these may be virtual depending on circumstances, however we will still carry out physical appointments where possible.

Our branches remain staffed; however, we are working behind a closed-door policy and visits should only be made in an emergency or by appointment as a last resort.

All of our branches are supported by a 24/7 customer services team who are available via phone, email, and Live Chat.

With regards to ongoing sales/lets and moving we are still working with solicitors to facilitate clients’ moving. Whilst we have a dedicated sales progress team you should confirm conveyancing matters with your solicitor where possible.

We are here to help in any property matter where possible, but would ask for your patience as every situation is very individual and timescales for moving are often beyond our control, due to searches, mortgage offers and the whole process being slower.

  • Homeowners and Renters will be able to move
  • Estate Agents and Removal firms can operate.
  • Construction sites can and should continue.
  • Trades people will be able to enter homes.

(All of the above must be done under Covid guidelines.)

Help us to assist you and keep everyone safe.


Live HelpChat live

How can we help?

CLOSE  X Live help

< Go back

We'd be happy to provide a valuation for you. The best way to arrange one is to book it online. We'll check our availability and you can book a date and time of your choice.

Click here to get started

Great, we'll need to take a few details before you can view a property. The quickest way to do this is online.

Find the property on our website, click Full Details, then click Book a Viewing.

Click here to search

If this is a general enquiry about a property or our lettings services, our lettings team will be pleased to assist you. Email or call your local branch.

If you have a problem with a property you are renting through us, use our online Report a Fault system.

Report a Fault

No problem, sometimes the For Sale board goes up before the property photos and details have been put live.

If you've not already done so, why not register with us to get notified about this and similar properties matching your criteria?

Click here to register

You can find a list of all our branches and department phone numbers by clicking the button below. If you need to speak to a specific member of staff, you can find which branch they are at by clicking Full details next to the branch

Find a branch number

By registering online you can give us precise details of your circumstances and property requirements. We can then match suitable properties to you, and will be able to proactively alert you to new properties before they come on the market.

Click here to register

Introduce yourself

Please provide your name and email address to continue.

Chat live with our staff

Our staff are standing by to answer any questions. If you would like to chat live to them now, click Start below
Live Chat
Please wait while we connect you to an advisor.
Website - 12.21am
Operator is typing a message
To chat simply type your message below, then click Send or press the return key. Do you wish to be emailed a transcript at the end of the chat?
Show Chat - 0 new message(s)