Richard Tucker, Managing Director of Relocation Agent Network, says: “In my previous post, I mentioned the importance of paying close attention to the quality of the agent’s service, advice and trust, as well as commission rate. Today, I would like to share my thoughts about the progress of your sales and the process itself."
Traditional estate agents have evolved hugely, blending technology and good customer service; what can your estate agent do to give the right balance? It’s worth checking what systems the agent has to allow you, as their customer, to communicate online with them at a time convenient to you. By the same token, you will want to feel that your agent is willing to take personal ownership of the process.
I recommend you discuss sales progression (the agent’s process for ensuring they help manage your sale through to exchange of contacts and completion) with the agent, as sellers often overlook this area and it is where a good agent’s service really comes to the forefront. This may seem far off to you right now, but just as you plan your marketing strategy, you also need to think about what happens next. Who does what? What are your expectations?
Looking even further head, it’s also worth thinking about completion and the process for handing over of keys on the moving day
A good estate agent is a useful one-stop-shop in terms of mortgage and insurance advice as well as conveyancing and survey services, so do ask the agent for recommendations on the associated move services. This will take away some of the headache from what is a stressful time.
To read the first part of Richard’s blog please click here.
Thinking of selling?
Pygott and Crone is a selected member of Relocation Agent Network and Cartus, a global provider of relocation services worldwide. Chosen as the “Local Expert”, based on our customer service and a variety of other criteria for our offices in Lincoln, North Hykeham, Grimsby, Cleethorpes, Horncastle, Boston, Holbeach, Spalding, Sleaford and Grantham. Not only does this prove our credentials as one of the area’s leading estate agents, but through our Network membership, we are able to offer sellers a completely unique channel of buyer that no other estate agent in Lincolnshire can provide. Visit www.pygott-crone.com/relocating/ to find out more.
Alternatively you can arrange a free property valuation by booking an appointment online at anytime to suit you: https://www.pygott-crone.com/valuation/ or call us Free on 0800 9177404, 24 hours a day, 7 days a week.